OUR COMMITMENT TO OUR COMMUNITY AS WE GET
BACK TO STRETCHING:
Our community is at the heart of our studio and we can’t wait to get back to stretching together. As we prepare to open with PHASE 2, we have created a plan of action that we want to share with you. Cleanliness and safety have always been amongst our top priorities as a studio but now we’ve strengthened our commitment to both by adding new procedures and protocols to ensure the safety of the StretchSource Family. Below you will find up to date protocols that we at StretchSource have put into place in order to keep our clients, our trainers, and studio visitors safe and healthy. Please note that these are subject to change, to be fine-tuned and adjusted as we continue to monitor the situation at hand, keeping a close eye on all government and data driven guidelines and mandates.
AS YOU ENTER THE STUDIO
Maintaining Social Distance
o Only one person at a time should be present in the entrance vestibule of the studio to provide appropriate distance from all individuals.
o Please wait in the vestibule until you are welcomed through the second by our staff.
o We will remain a shoe-free facility with grippy socks required. Grippy socks will remain a priority in the studio.
Use of Face Mask
o All visitors to the studio are required to wear a face mask before entering the front door of the studio and remain on in the studio at all times.
o Face coverings must be worn during stretch sessions and if you need to remove your face covering for any reason you will need to do so outside the building.
We Are Going Cashless
o In order to keep physical exchanges with the front desk minimal, we ask that you update your card on file by logging into your account at www.mindbodyonline.com/stretchsource and save your credit card information.
o In the event this does not work, trainers will be wearing gloves and taking credit cards.
CHECK IN PROCESS:
But First, We Sanitize
o As you enter the second door into the studio, our staff, while wearing masks and gloves, will be providing every individual with hand sanitizer before check in.
o Once sanitized, your trainer will use a contactless thermometer to measure all client temperatures upon arrival.
Consent/Questionaire of Good Health
o A COVID - 19 questionnaire and WAIVER will be emailed to you 24 hours before your scheduled session. You are required to fill the form out within 24hours prior to your visit to the studio. owith recent travel, and exposure history will be completed. (If you have traveled anywhere in or out of the country or have been exposed to COVID -19 please allow 14 days until you schedule your stretch)
Again, We Are Going Cashless
o A simple reminder to update your card on file.
Get up to date!
o All memberships and packages will be updated based on the time of closer.
Change in Offerings
o For the present time we are no longer offering StretchTribe Classes in studio. All classes will be offered online. We will freeze all class packages until further notice. Stay tuned!
Adjusted Schedule for Enhanced Cleaning
o We will still be providing 1:1 private stretch sessions but will allow 15 minutes between each session for thorough disinfection.
o Although we will be doing deep cleans of all studio equipment between sessions, there will also be wipe dispensers in studio for individual usage.
Space is Love
o Our tables have always been over 6 feet apart and will remain that way moving forward. We will also move our mats 6 feet away as well.
Timing is Everything
o Due to the time required to disinfect between sessions any late arrivals will forfeit time missed and sessions will end on time no matter what.
Don’t Cancel, But if You Must
o We want to ensure every one receives the stretch they deserve, but we ask if you are feeling under the weather to please let us know and we will cancel your session without any penalty. Please understand that cancellation due to sickness will require a 2 week quarantine before you will be permitted to return to the studio for stretching.
DEEP CLEANING ENHANCEMENTS:
The New Employee Uniform
o Trainers are required to wear both masks and gloves during for the entirety of their shift. A new pair of gloves will be used for each session.
Employee Temperature Checks
o All employees will use a contactless thermometer to check their temperatures at the start of every shift.
Our Continued Obsession with Disinfectant
o At the start, end, and throughout every shift our trainers will be using disinfectant spray and wipes to clean off all surfaces, retail shelving, bathroom counters, toilet handles, and more, to continue upholding sanitation standards.
Clean air is good air
o We have a new air purifier in the studio keeping our air virus free!
WHAT WE ASK OF OUR COMMUNITY:
If you’ve made it this far, we know this is a lot to take in but as a studio we are willing to go to great lengths to take care of our community. Now we want to ask the same of you. Aside from following government guidelines and regulations we ask that each individual who walks through our doors understands that although this looks a little different we are all in this together and we must do our part.
As a member of the StretchSource Family, we’d like your commitment on the following:
· Not too close! Please maintain a socially appropriate distance from all individuals and refrain from person-to-person contact including hugs, high fives, fist bumps, hip checks, and more.
· If you are feeling even slightly under the weather, be it a cough, tickle in your throat, itchy eye, stomachache, headache, or more, please stay home.
· And when you step into the studio, we ask that you step into our sanctuary and relax!